Totally unacceptable service, disgusted!!

Disgusting service from the get go! Anthony at the Brooklyn branch was very quick to make a sale and I never heard from him once thereafter! After multiple calls to the shop to find out where my order is I kept getting told it’s on the way. I placed my order on 7 July and as of today, 21 August I have yet to receive it !! Totally unacceptable!! I then got a phone call from Sandy at EMET couriers on Wednesday to say my delivery will arrive on Thursday by 4pm. At 4pm I got an sms to say my order will only be delivered on Friday. However out of the 3 beds I ordered only 1 bed base was delivered, I have never been so furious before. Then Joseph from EMET tells me that he is only the courier and will not be assembling my delivery, even though on the Cielo website, it clearly states “delivered assembled”. My daughter was in tears because she has been sleeping in a mattress on the floor for the last 2 months while she waits for her bed and I have run out of excuses to give her. I have never experienced such ********** service from ANY company in my entire life and I will NEVER be buying from them again. I will also be very vocal on all my social media and other media platforms about my experience with the Wheco group as I would hate for anyone else to experience what I have. I’m still waiting for answers from the top management and I have yet to receive my order