GN
Giovanni N
1 reviews | Active since Oct 2019
13 Nov 2025, 08:45
They delivered not one but two faulty couches, whereby the legs did not fit on either couch
They delivered not one but two faulty couches, whereby the legs did not fit on either couch. The customer service was terrible and I would never recommend using this company.
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Replies (1)0
Replies (1)Cielo's replyOfficial
13 Nov 2025, 09:24Good day Giovanni,
Thank you for taking the time to speak with us and for sharing your feedback.
We’re glad to hear that the issue has been resolved. Please rest assured that we take your concerns seriously and will be conducting a full investigation to ensure we maintain the level of service our customers expect.
We truly value your support and hope to have the opportunity to welcome you back in the future.
Kind regards,
Customer Service Team
Thank you for taking the time to speak with us and for sharing your feedback.
We’re glad to hear that the issue has been resolved. Please rest assured that we take your concerns seriously and will be conducting a full investigation to ensure we maintain the level of service our customers expect.
We truly value your support and hope to have the opportunity to welcome you back in the future.
Kind regards,
Customer Service Team
Cielo's reply13 Nov 2025, 09:24
Official
Good day Giovanni,
Thank you for taking the time to speak with us and for sharing your feedback.
We’re glad to hear that the issue has been resolved. Please rest assured that we take your concerns seriously and will be conducting a full investigation to ensure we maintain the level of service our customers expect.
We truly value your support and hope to have the opportunity to welcome you back in the future.
Kind regards,
Customer Service Team
Thank you for taking the time to speak with us and for sharing your feedback.
We’re glad to hear that the issue has been resolved. Please rest assured that we take your concerns seriously and will be conducting a full investigation to ensure we maintain the level of service our customers expect.
We truly value your support and hope to have the opportunity to welcome you back in the future.
Kind regards,
Customer Service Team
