The worst customer service

I received the worst delivery service in my entire life. basically had to carry the bed I bought for about 600 meter in my estate from the gate because the third party brought a high scale commercial grade truck that they well know doesn't enter complexes or malls (perhaps Cielo is trying to cut corners here at the customer's expense, I don't know), seeing we have a situation on our hand, I asked the driver to at least put the bed on a loader and put it inside the complex and I will figure it out however I was slammed with a "we got **** to do, we brought your stuff now we have to leave" I was literally left outside the complex with a bed frame that does not fit inside my car, I improvised and finally got it home. so I tried to not let what happened get to me excited about the beautiful bed, I unbox it and start placing the pieces ready to assemble and guess what, there are no *****s or manual in my package. i have since called the table bay and Roz has advised to get someone out to get to the bottom of this and assemble the bed for me.

I really love their furniture and had considered to buying more from them and a friend advised me not to as they offer the worst customer service/support or lack thereof.