Thank you Natasha. Amazing after sale service

Item: Cielo
Rating: 5
Author: Refilwe U

Received an amazing service from Natasha Plaaitjies after I wasn't happy with a sale and had to return items. She continually checked provided feedback on where we are and made me feel at easy. She really calmed down my frustrations and showed alot of empathy during the whole process.

Thank you Natasha. You're a gem!

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Replies (1)

Cielo's replyOfficial

19 Aug 2025, 14:17

Good day Refilwe

Thank you so much for sharing your experience with us.

We’re delighted to hear how Natasha supported you with empathy and care throughout the return process. It’s wonderful to know she was able to ease your frustrations and keep you informed every step of the way. We’ll be sure to pass along your kind words to her – we agree, she’s a real gem! 💎

Kind Regards
Customer Service Team

Cielo's reply19 Aug 2025, 14:17

Official