LT
Lineo T

1 reviews | Active since Nov 2020

16 Nov 2020, 16:40

Thank you Cielo!

I bought a couch from Cielo a while ago and I must say, the whole experience was painless. The great call centre agent put me in touch with Monalisa Tose, CS Liason and she was a dream! She communicated with patience, clarity, professionalism and reassurance. And was available to me on the off-chance I needed her or was feeling anxious about my options. And then the delivery itself, I did have to follow up once or twice but even then, my order was treated with urgency and professionalism. The guys came and dropped the couch in my living room, proceeded to help me assemble the legs and left just as swiftly as they'd come. I can't thank all the people I was in contact with enough for this <3

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Replies (1)
Cielo
Cielo's reply16 Nov 2020, 16:51
Official
Good day Lineo,

Thank you for the excellent review.

We are delighted to know that your experience with us was a seamless one. I will give Monalisa the recognition she deserves.

We hope to see you very soon.

Have a wonderful evening.

Kind regards,

Customer Care