Terrible service!!!!!! + Delivery fee ****

I bought a base and a headboard at cielo on the 8th of May 2021. They said my headboard will be delivered in 7 days it never happened!!! Then they delivered a broken base! Two weeks later I followed up on the headboard they said it’s dispatched! I waited and no delivery was made a week later I called again then they said the “courier company” lost your headboard but we dispatched another one!

After hearing they lost my headboard I immediately opted to cancel my order but now they want to charge me for delivery!!!

Which delivery are you charging me for? The broken base delivery? The lost headboard delivery? Or the delivery where you are trying to cover up that you lost my headboard????

Which delivery am I paying for Cielo? You are basically ******** me out my delivery fee!