Terrible Quality Patio Furniture

I bought 4 x pool loungers 4 months ago. They are under umbrellas at our guest house pool.

Worst quality, chairs are in such a bad state after 4 months. Rattan coming loose everywhere on the loungers.

I informed them (which was a struggle) as it has a 1 year warrantee. They are now unable to assist, as we didn't have any protective covers on the pool loungers.

What is the purpose of having pool loungers if they cannot withstand our weather conditions? I have rattan pool loungers from another company that kept over 8 years in the same conditions.

I'll make sure to never buy from them again!