PM
Pramod M
1 reviews | Active since Jul 2019
11 May 2023, 15:43
Terrible experience
Worse experience ever.
I did received the my order after three weeks and which is wrong one.
They are still not responding properly with my request for exchange.
I’m not at all happy with the experience they gave me.
I don’t recommend cielo at all
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Replies (1)
Cielo's replyOfficial
15 May 2023, 18:41Dear Pramod
Thank you for your feedback.
We are truly sorry for your customer service experience.
We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
Please note that we deem your customer experience as a vital component of our business. Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery. A customer Service Representative will be in contact with you directly
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department
Thank you for your feedback.
We are truly sorry for your customer service experience.
We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
Please note that we deem your customer experience as a vital component of our business. Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery. A customer Service Representative will be in contact with you directly
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department
Cielo's reply15 May 2023, 18:41
Official
Dear Pramod
Thank you for your feedback.
We are truly sorry for your customer service experience.
We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
Please note that we deem your customer experience as a vital component of our business. Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery. A customer Service Representative will be in contact with you directly
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department
Thank you for your feedback.
We are truly sorry for your customer service experience.
We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted.
Please note that we deem your customer experience as a vital component of our business. Please be assured that we take heed of your complaint and that we make every effort to continuously improve our customer service delivery. A customer Service Representative will be in contact with you directly
As a valued customer, we would like to thank you for your business and support.
Warm RegardsCustomer Care Department