Terrible customer service and no stoc****

Item: Cielo
Rating: 1
Author: Kelly H

Worst customer service from Marushka. Purchased online but only after I had to follow up on where my order is, was I told they dont have stock!! One pedestal was cracked when received and I'm still waiting for some of my order, paid for over a month ago. Marushka doesnt answer emails and has no idea about customer service.

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Replies (1)

Cielo's replyOfficial

08 Jul 2020, 09:28

Dear Kelly

Thank you for your review.

I am truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.

We will give feedback regarding your back order and your damaged item.

Kindly accept our apologies for any inconvenience incurred.

Regards
Customer Care Department

Cielo's reply08 Jul 2020, 09:28

Official