TP
Thomas P
1 reviews | Active since May 2025
13 May 2025, 12:12
Surprisingly nice chairs
Had been eyeing some leather swivel chairs for months; they were on back-order. Because of this, I could not see/try them in-store. Even when the product was finally back in stock, there weren’t any avail to try out. The only solution was for me to order the chairs and see if I liked them, with the caveat that I had 14 days to return if not satisfied. Lucky for me, they arrived and are great! I’d give 5 stars, but not being able to try it out, yet spending R14,500 ea is a bit risky. Sales consultants didn’t seem to care much about it either. Seemed common place to them.
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Replies (1)Cielo's replyOfficial
13 May 2025, 12:36Dear Thomas,
Thank you for your feedback.
We’re glad to hear you love the chairs!
We understand your concern about not being able to try them in-store and appreciate you sharing your experience.
Your comments will be shared with our team as we work to improve both product availability and customer service.
We look forward to serving you again soon.
Kind regards,
Customer Service Team
Thank you for your feedback.
We’re glad to hear you love the chairs!
We understand your concern about not being able to try them in-store and appreciate you sharing your experience.
Your comments will be shared with our team as we work to improve both product availability and customer service.
We look forward to serving you again soon.
Kind regards,
Customer Service Team
Cielo's reply13 May 2025, 12:36
Official
Dear Thomas,
Thank you for your feedback.
We’re glad to hear you love the chairs!
We understand your concern about not being able to try them in-store and appreciate you sharing your experience.
Your comments will be shared with our team as we work to improve both product availability and customer service.
We look forward to serving you again soon.
Kind regards,
Customer Service Team
Thank you for your feedback.
We’re glad to hear you love the chairs!
We understand your concern about not being able to try them in-store and appreciate you sharing your experience.
Your comments will be shared with our team as we work to improve both product availability and customer service.
We look forward to serving you again soon.
Kind regards,
Customer Service Team
