P
Piney
1 reviews | Active since Aug 2021
28 Aug 2021, 00:19
Superb Customer Services
I recently purchased a headboard, at Cielo and upon arrival was damaged in transit I believe. I immediately reported it and was replaced with a new one. I even asked for a different colour from the one I initially purchased, and my wish was granted. My gratitude goes to the two employees from Cielo who assisted me with my case. Thank you so very much. I recommend that you use it, as I will also be using it in the near future.
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Replies (1)Cielo's replyOfficial
30 Aug 2021, 08:46Good day Piney,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
However, we are delighted to know that the agent managed to assist you seamlessly.
We are sure to provide all person/s responsible, with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
However, we are delighted to know that the agent managed to assist you seamlessly.
We are sure to provide all person/s responsible, with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
Cielo's reply30 Aug 2021, 08:46
Official
Good day Piney,
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
However, we are delighted to know that the agent managed to assist you seamlessly.
We are sure to provide all person/s responsible, with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the excellent review.
We sincerely apologise for the inconvenience caused initially.
However, we are delighted to know that the agent managed to assist you seamlessly.
We are sure to provide all person/s responsible, with the recognition they deserve.
We look forward to seeing you again very soon.
May you have a wonderful day.
Kind regards,
Customer Care
