Successful return with Cielo

I had to return a bed base after a a few weeks of purchasing it online from Cielo as it was not what I was expecting. Vuyo from Cielo customer care assisted me with the return and found the correct base that I needed. Other than the waiting period for the new base the exchange was done with no issues. Received excellent service from Vuyo who always kept me up to date and rep**** to all my queries. The only issue I had with this experience was the courier that was used to deliver my new bed base. Triton Express seemed inexperienced and unprofessional. They had no clue on how to take a bed base up a flight of stairs and ended up damaging my walls and floor. Hopefully Cielo does not use them again.