Sub standard quality & poor customer service

I bought two beds from these guys for 11k each. The wood was flimsy and cracked and one came broken. When I tried to arrange a replacement because I needed it urgently because my parents were arriving and needed somewhere to sleep, they gave me the run around and said it would take weeks to get a replacement. Eventually I decided to fix the bed myself and request a partial refund and the max they would agree to was a R1000 store voucher! This (obviously) infuriated me and eventually they gave me the R1000 in cash ( wow, thanks ). Also don’t bother going to their showroom which is in the middle of nowhere, there is nothing to see. They just log into the website and show you products like you could do from home. Pathetic.