LS
Lorna S

1 reviews | Active since Jan 2019

14 Aug 2025, 11:33

Stunning Service and quality from Cielo

I recently discovered Cielo cause I was looking for headboards. Decided to visit the one nearest to me, Alberton, and safe to say the service was nothing short of exceptional. Firstly I was assisted by the warmest and friendliest service agent, Judith, secondly, she was so professional and patient as I was making my selection. I ended getting a leather occassional as well. The bed frame I bought turned to be small as my mattress is extra long. By the time I made that discovery the packaging was damaged and I called to find out if I can swop the frame for a headboard. They assisted without any issues and within days the frame had been collected and a replacement delivered. The quality of the leather, fabric and craftsmanship is so stunning, not to mention the fair pricing of their furniture and wares. I am super happy and will definitely be recommending Cielo to anyone who cares to listen.

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Replies (1)
Cielo
Cielo's reply14 Aug 2025, 11:37
Official
Dear Lorna, 

Thank you for your wonderful feedback! 
We’re delighted to hear about your great experience with Judith and the Alberton team, and we’re so pleased we could assist with your exchange smoothly. 
We truly appreciate your recommendation and look forward to welcoming you back soon. 

Kind regards, 
Customer Service Team