NG
Napogadi G
1 reviews | Active since Aug 2016
10 Feb 2024, 08:46
Stratch TV stand
I'm not really satisfied with the service I got from Cielo I have reported a stratch on the Zakaria TV stand that was delivered 2 weeks ago and still I haven't received any feedback regarding the process of it 2 be collected I'm just stuck with it in da middle of house really dnt know how will it be collected or what
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Cielo's replyOfficial
12 Feb 2024, 10:56Good day Mr. Gumede,
We apologize for any inconvenience you have experienced with your recent purchase. We understand the importance of having a seamless experience with our products and are committed to addressing your concerns promptly.
To facilitate the collection of the damaged item, a customer care ticket has been logged & one of our customer care agents will be in touch with you to discuss the details and arrange for the pickup of the TV stand at a time convenient for you.
We value your feedback and appreciate your patience as we work to resolve this matter.
Thank you for choosing our products, and we appreciate your understanding.
Regards
Customer Care Service
We apologize for any inconvenience you have experienced with your recent purchase. We understand the importance of having a seamless experience with our products and are committed to addressing your concerns promptly.
To facilitate the collection of the damaged item, a customer care ticket has been logged & one of our customer care agents will be in touch with you to discuss the details and arrange for the pickup of the TV stand at a time convenient for you.
We value your feedback and appreciate your patience as we work to resolve this matter.
Thank you for choosing our products, and we appreciate your understanding.
Regards
Customer Care Service
Cielo's reply12 Feb 2024, 10:56
Official
Good day Mr. Gumede,
We apologize for any inconvenience you have experienced with your recent purchase. We understand the importance of having a seamless experience with our products and are committed to addressing your concerns promptly.
To facilitate the collection of the damaged item, a customer care ticket has been logged & one of our customer care agents will be in touch with you to discuss the details and arrange for the pickup of the TV stand at a time convenient for you.
We value your feedback and appreciate your patience as we work to resolve this matter.
Thank you for choosing our products, and we appreciate your understanding.
Regards
Customer Care Service
We apologize for any inconvenience you have experienced with your recent purchase. We understand the importance of having a seamless experience with our products and are committed to addressing your concerns promptly.
To facilitate the collection of the damaged item, a customer care ticket has been logged & one of our customer care agents will be in touch with you to discuss the details and arrange for the pickup of the TV stand at a time convenient for you.
We value your feedback and appreciate your patience as we work to resolve this matter.
Thank you for choosing our products, and we appreciate your understanding.
Regards
Customer Care Service