Stay away or buy at your own risk! No after sales support and cheap product

Man, this company is ***** - use them at your own risk. I bought a standing desk placed the order online - what a big mistake that was. Delivery came yesterday and I had to assemble it - no problem. Chinese instructions and a qr code to a Chinese website all in Chinese with a million popup ads to watch a video in Chinese of the installation of a different product. Followed the basic picture instructions on the paper and the hand crank doesnt do anything - doesnt move the frame or nothing - so basically a standard desk. I would have expected this low quality (cheap thin Allen keys and one sided spanner from decofurn. At least I know what to expect and pay for what I get. If you buy from a place like Cielo you expect quality for the price. Went to the website to speak to an agent - NOTHING. Nobody there. Probably just a zendesk front. Filled out an after sales enquiry and they don't allow it unless you put in an account code which they say is on the invoice. Only problem is, they sent me the invoice and there is NO ACCOUNT CODE on it. What a mess. Buy at your own risk - their markup makes no sense as its just a cheap Chinese import