AR
Audrey R

1 reviews | Active since Jul 2012

27 Dec 2024, 14:10

Stay away, no delivery , no expectation management , no service

Be warned think long and hard whether you want to actually bother dealing with all deliveries coming out of Port Elizabeth. Managers who don't call and logistics company Usifast logistics who are totally useless!

0
Replies (1)
Cielo
Cielo's reply27 Dec 2024, 16:11
Official
Dear Audrey, 

We apologize for the frustration you’ve experienced with our deliveries and logistics services. 
We understand your concerns, and we are actively addressing the issues with both our management and Usifast Logistics.
Your feedback is important to us, and we appreciate you bringing this to our attention and for sharing your experience with us telephonically as well. 
We have requested an update from the courier in regard to the rest of your order and will provide you with feedback shortly. 

Kind Regards, 
Customer Service Team