OF
Ongezwa F

1 reviews | Active since Oct 2014

14 Jul 2020, 11:39

Stay away from Cielo,They sell things they don’t have and keep lying to you when u follow up

I am so frustrated by Cielo,I bought 2iterms on the 21st of May and it has not been delivered,they keep making empty promises everytime I send an email after ignoring most of those email...I want my money back now,i am sick and tired of following them for something they sold knowing very well that it’s not in stock,on the 1st review they said they will investigate and that was another lie

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Replies (1)
Cielo
Cielo's reply14 Jul 2020, 22:05
Official
Dear Ongezwa

Thank you for your review. 

We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your order delivered.

We will discuss this matter directly with you.

 Kindly accept our apologies for any inconvenience incurred.

 Regards
 Customer Care Department