BR
Bradley R
1 reviews | Active since Feb 2021
15 Feb 2021, 20:34
So Slow and Bad Quality Products
I have had a terrible experience with Cielo. I have had a very slow communication starting in December 2020 and I still haven’t resolved my issue. They owe me R1000 for a return of a product that was delivered from a show room floor damaged. I’m very disappointed.
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Cielo's replyOfficial
16 Feb 2021, 14:30Good day Bradley,
We sincerely apologise for the inconvenience caused.
We have tried to contact you to have the matter resolved.
We have spoken to our debtors department and they have confirmed that they have refunded you.
Please have a look in your mail box as your proof of payment has been sent to you.
Kind regards,
Customer Care
We sincerely apologise for the inconvenience caused.
We have tried to contact you to have the matter resolved.
We have spoken to our debtors department and they have confirmed that they have refunded you.
Please have a look in your mail box as your proof of payment has been sent to you.
Kind regards,
Customer Care
Cielo's reply16 Feb 2021, 14:30
Official
Good day Bradley,
We sincerely apologise for the inconvenience caused.
We have tried to contact you to have the matter resolved.
We have spoken to our debtors department and they have confirmed that they have refunded you.
Please have a look in your mail box as your proof of payment has been sent to you.
Kind regards,
Customer Care
We sincerely apologise for the inconvenience caused.
We have tried to contact you to have the matter resolved.
We have spoken to our debtors department and they have confirmed that they have refunded you.
Please have a look in your mail box as your proof of payment has been sent to you.
Kind regards,
Customer Care