JK
Judy K

1 reviews | Active since Sept 2018

20 Jan 2022, 10:35

Sister company of Visco pedic taking part in *****

I am shocked by this company, they sold me a **** Visco pedic matress topper. When I called them and Visco pedic they did not seem at all shocked that they are committing ***** and selling something that is not the same as the original. Taking this up with the consumer act.

0
Replies (1)
Cielo
Cielo's reply21 Jan 2022, 13:38
Official
Dear Judy,

Thank you for your review.

We would like to sincerely apologize for the customer service experienced by you and also for all the inconvenience caused.

Please note that we deem your customer experience as vital component of our business.

Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.

Thank you for your patience and consideration in this regard. 

Kind Regards 
Customer Care