AV
Arina V
1 reviews | Active since Nov 2021
28 Jun 2022, 10:39
Shocking Service from Cielo
After placing an big online order - the after service is SHOCKING NON - EXISTING --- no replies on several emails and also not returning phone calls Very very disappointed !!!!
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Cielo's replyOfficial
28 Jun 2022, 10:51Dear Arina
Thank you dearly for your feedback.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred. Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery. We will address your areas of concern and will expedite your current order.We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Thank you for your patience and consideration in this regard. Kind Regards Customer Care
Thank you dearly for your feedback.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred. Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery. We will address your areas of concern and will expedite your current order.We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Thank you for your patience and consideration in this regard. Kind Regards Customer Care
Cielo's reply28 Jun 2022, 10:51
Official
Dear Arina
Thank you dearly for your feedback.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred. Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery. We will address your areas of concern and will expedite your current order.We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Thank you for your patience and consideration in this regard. Kind Regards Customer Care
Thank you dearly for your feedback.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred. Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery. We will address your areas of concern and will expedite your current order.We are hoping your dissatisfaction will be eased and that you will consider us again in the near future. Thank you for your patience and consideration in this regard. Kind Regards Customer Care