SS
Simone S
1 reviews | Active since Oct 2023
25 Oct 2023, 16:29
Shocking Service
I returned an item and then the nightmare began. Took 2 weeks to arrange the return, I had to arrange the courier myself and then I was short-paid on my refund. Shocking after service with the result that I will never shop there again.
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Replies (1)
Cielo's replyOfficial
26 Oct 2023, 13:42Good day Simone
Thank you for your feedback.
As advised the matter has been resolved and the payment has been received.
We would like to apologise for any inconvenience caused.
Kind Regards
Customer Service Team
Thank you for your feedback.
As advised the matter has been resolved and the payment has been received.
We would like to apologise for any inconvenience caused.
Kind Regards
Customer Service Team
Cielo's reply26 Oct 2023, 13:42
Official
Good day Simone
Thank you for your feedback.
As advised the matter has been resolved and the payment has been received.
We would like to apologise for any inconvenience caused.
Kind Regards
Customer Service Team
Thank you for your feedback.
As advised the matter has been resolved and the payment has been received.
We would like to apologise for any inconvenience caused.
Kind Regards
Customer Service Team