KK
Kirby K
1 reviews | Active since Feb 2025
06 Feb 2025, 22:36
Service is terrible
I bought a dinning table that was too big. I returned it the same day with the delivery guys. It took them more than 3 weeks to firstly locate where the item was returned to and if it was received by dispatch. Customer service was not the best at all. Eventually got my refund forever.
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Cielo's replyOfficial
07 Feb 2025, 10:44Dear Kirby,
Thank you for taking the time to review your experience with us.
Thank you for taking the time to review your experience with us.
We apologise for the unsatisfactory experience you had with your purchase.
We will investigate internally to determine what caused the delay, as we are always looking for ways to improve and truly appreciate your feedback.
We currently have some dining tables on sale, and the dimensions are available on the website for you to check for a size that suits your needs, should you wish to get a different one.
Dining Tables For Sale |Cielo
Have a wonderful day!
Have a wonderful day!
Kind regards,
Customer Service Team
Cielo's reply07 Feb 2025, 10:44
Official
Dear Kirby,
Thank you for taking the time to review your experience with us.
Thank you for taking the time to review your experience with us.
We apologise for the unsatisfactory experience you had with your purchase.
We will investigate internally to determine what caused the delay, as we are always looking for ways to improve and truly appreciate your feedback.
We currently have some dining tables on sale, and the dimensions are available on the website for you to check for a size that suits your needs, should you wish to get a different one.
Dining Tables For Sale |Cielo
Have a wonderful day!
Have a wonderful day!
Kind regards,
Customer Service Team