NS
Nolubabalo S
1 reviews | Active since Jan 2023
02 May 2025, 13:59
Selling things online that are sold out
I am so disappointed with the service from Port Elizabeth Cielo. I made an order beginning of April 2025, I was informed its sold-out( confusing ) but they'll outsource from the showroom and deliver to me. Today I'm getting a call regarding a cancelation - but I never canceled even though I've waited for 3 weeks, I still want my rug. This is uncomfortable
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Cielo's replyOfficial
02 May 2025, 14:44Dear Nolubabalo,
Thank you for taking my call,
We're very sorry for the confusion and frustration caused.
This is not the experience we aim to provide, and we’re urgently looking into the matter to resolve it and ensure you receive your rug as soon as possible.
Kind Regards,
Customer Service Team
Thank you for taking my call,
We're very sorry for the confusion and frustration caused.
This is not the experience we aim to provide, and we’re urgently looking into the matter to resolve it and ensure you receive your rug as soon as possible.
Kind Regards,
Customer Service Team
Cielo's reply02 May 2025, 14:44
Official
Dear Nolubabalo,
Thank you for taking my call,
We're very sorry for the confusion and frustration caused.
This is not the experience we aim to provide, and we’re urgently looking into the matter to resolve it and ensure you receive your rug as soon as possible.
Kind Regards,
Customer Service Team
Thank you for taking my call,
We're very sorry for the confusion and frustration caused.
This is not the experience we aim to provide, and we’re urgently looking into the matter to resolve it and ensure you receive your rug as soon as possible.
Kind Regards,
Customer Service Team