iM
itumeleng M
1 reviews | Active since Mar 2012
09 May 2022, 09:55
RUDE AND INCOMEPETENT STAFF
Cielo stoneridge does not value customers at all, I gave them a sale of 85K and you would think that they would want to retain me, The staff is *********** and extremely rude , I just spoke to a Nicki there the way she was so rude she was reluctant to give me her name when I asked and refused to call the manager for me said I must leave a message when I was telling her that I have been leaving messages. I must say business owners really need to be careful of such subordinates and as a business person I will take it upon myself to find the founder and bring this to his attention
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Cielo's replyOfficial
09 May 2022, 15:55Dear Itumeleng,
Thank you for your review.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Regards
Customer Care Department
Thank you for your review.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Regards
Customer Care Department
Cielo's reply09 May 2022, 15:55
Official
Dear Itumeleng,
Thank you for your review.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Regards
Customer Care Department
Thank you for your review.
We would like to sincerely apologize for the customer service experience and for all the inconvenience incurred.
Please note that we deem your customer experience as vital component of our business. Please be assured that we take heed to your complaint and that we make every effort to continuously improve our customer service delivery.
We are hoping your dissatisfaction will be eased and that you will consider us again in the near future.
Regards
Customer Care Department