MS
Moeleloa S
1 reviews | Active since Feb 2021
01 Feb 2021, 18:01
Repair Support Services
There's good communication and good support. The processes and queries were escalated to the right parties and I received help. They kept checking in on me and I felt valued as a customer. I'm keen to buying more from Cielo.
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Replies (1)
Cielo's replyOfficial
02 Feb 2021, 07:23Good day Moeleloa,
Thank you so much for the good review.
We will give the relevant persons the recognition they deserve.
We sincerely apologise for the inconvenience caused. However, we are delighted to know that the agent managed to have the issue resolved.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the good review.
We will give the relevant persons the recognition they deserve.
We sincerely apologise for the inconvenience caused. However, we are delighted to know that the agent managed to have the issue resolved.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Best regards,
Cielo's reply02 Feb 2021, 07:23
Official
Good day Moeleloa,
Thank you so much for the good review.
We will give the relevant persons the recognition they deserve.
We sincerely apologise for the inconvenience caused. However, we are delighted to know that the agent managed to have the issue resolved.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Thank you so much for the good review.
We will give the relevant persons the recognition they deserve.
We sincerely apologise for the inconvenience caused. However, we are delighted to know that the agent managed to have the issue resolved.
We hope to see you again very soon.
Have a wonderful day.
Kind regards,
Customer Care
Best regards,