Refund for an exchange item

Item: Cielo
Rating: 5
Author: Boitumelo R

I app**** for a refund of an item I exchanged for a size with Cielo. The process was successful and the customer agent assisted with no issues.

Helpful (0)

Replies (1)

Cielo's replyOfficial

25 Oct 2024, 10:02

Good day Boitumelo

Thank you for sharing your experience!

We’re delighted to hear that your exchange and refund process went smoothly and that our customer agent could assist without any issues. If there’s anything else we can help you with, please don’t hesitate to reach out.

We look forward to serving you again in the future!

Kind Regards
Customer Service Team

Cielo's reply25 Oct 2024, 10:02

Official