IG
Isabel G
1 reviews | Active since Dec 2023
23 Feb 2024, 11:13
Recliner lounge set
Quality set of recliners with Leather uppers, quite luxurious. Quite huge, and therefore requires a large room in your home. I was shown a fabric version at the showroom as there was no actual set on show, which helped with decision making. Delivery took about a week, and the courier staff were professional and helpful. I would have given it a 5, but one of the electric recliner single seater creaks when one sits on it. I would like Cielo to respond on what can be done about this. I have not formally reported it yet. However I would still recommend the set.
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Cielo's replyOfficial
23 Feb 2024, 14:07Good day Isabel,
Thank you so much for your kind words and for taking the time to share your experience with our recliner lounge set. We're delighted to hear that you find the quality of the recliners with leather uppers to be quite luxurious and that the showroom visit helped you in making an informed decision.
One of our customer care agents will be in contact with you regarding one of the electric recliner single seaters. Your feedback is important to us, and we want to ensure that you have a seamless experience with our products.
We appreciate your understanding and would like to assist you in resolving this issue.
Once again, thank you for your recommendation, and we look forward to addressing the concern to your satisfaction.
Regards
Customer Care Service
Thank you so much for your kind words and for taking the time to share your experience with our recliner lounge set. We're delighted to hear that you find the quality of the recliners with leather uppers to be quite luxurious and that the showroom visit helped you in making an informed decision.
One of our customer care agents will be in contact with you regarding one of the electric recliner single seaters. Your feedback is important to us, and we want to ensure that you have a seamless experience with our products.
We appreciate your understanding and would like to assist you in resolving this issue.
Once again, thank you for your recommendation, and we look forward to addressing the concern to your satisfaction.
Regards
Customer Care Service
Cielo's reply23 Feb 2024, 14:07
Official
Good day Isabel,
Thank you so much for your kind words and for taking the time to share your experience with our recliner lounge set. We're delighted to hear that you find the quality of the recliners with leather uppers to be quite luxurious and that the showroom visit helped you in making an informed decision.
One of our customer care agents will be in contact with you regarding one of the electric recliner single seaters. Your feedback is important to us, and we want to ensure that you have a seamless experience with our products.
We appreciate your understanding and would like to assist you in resolving this issue.
Once again, thank you for your recommendation, and we look forward to addressing the concern to your satisfaction.
Regards
Customer Care Service
Thank you so much for your kind words and for taking the time to share your experience with our recliner lounge set. We're delighted to hear that you find the quality of the recliners with leather uppers to be quite luxurious and that the showroom visit helped you in making an informed decision.
One of our customer care agents will be in contact with you regarding one of the electric recliner single seaters. Your feedback is important to us, and we want to ensure that you have a seamless experience with our products.
We appreciate your understanding and would like to assist you in resolving this issue.
Once again, thank you for your recommendation, and we look forward to addressing the concern to your satisfaction.
Regards
Customer Care Service