Recliner

We went to a Cielo shop in SSW to buy a reliable recliner for my husband who has a medical problem. We choose a single recliner but before paying the salesman told me they charge an outrage amount for delivery, so we cancel the transaction because they were not upfront with us. We decided to buy online to pay less for delivery. We ordered the two seater electric recliner and delivered the manual. I also ordered a carpet which they can only deliver in November. I tried a few times to reach the company and after I gave up hope someone told me that they don't have the electric in stocks so we decided to keep the manual because we don't want to wait months for the electric. We think this could be much easier if they better the communication.