VS
Vicki S
1 reviews | Active since Jan 2017
08 Nov 2023, 15:11
Received broken arm chair
Received armchair with wooden leg splitting. It’s been two weeks since logged with customer service and still waiting for packaging to be delivered so they can collect chair and issue a replacement. Followed up twice now with no resolution
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Replies (1)
Cielo's replyOfficial
08 Nov 2023, 16:48Good day Vicki
Thank you for taking the call.
As discussed, the courier company will be in contact with you today regarding the delivery.
Please advise the agent as soon as the item is ready for collection to we may proceed.
We look forward to a speedy resolution.
Kind Regards
Customer Service Team
Thank you for taking the call.
As discussed, the courier company will be in contact with you today regarding the delivery.
Please advise the agent as soon as the item is ready for collection to we may proceed.
We look forward to a speedy resolution.
Kind Regards
Customer Service Team
Cielo's reply08 Nov 2023, 16:48
Official
Good day Vicki
Thank you for taking the call.
As discussed, the courier company will be in contact with you today regarding the delivery.
Please advise the agent as soon as the item is ready for collection to we may proceed.
We look forward to a speedy resolution.
Kind Regards
Customer Service Team
Thank you for taking the call.
As discussed, the courier company will be in contact with you today regarding the delivery.
Please advise the agent as soon as the item is ready for collection to we may proceed.
We look forward to a speedy resolution.
Kind Regards
Customer Service Team