RR
Richard R

1 reviews | Active since Jan 2025

28 Jan 2025, 21:26

Quality Service

We ordered patio furniture from Cielo, the one item that arrived had a manufacturing fault. On reporting the fault, the team (Yolande specifically) was sublime in clear communication on the process, following up regularly to keep us informed. Even after the replacement (without the manufacturing fault) was received, she followed up to ensure everything was according to the standards we expect from the WHECO Group. Well done service department, one satisfied customer!

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Replies (1)
Cielo
Cielo's reply29 Jan 2025, 09:40
Official
Dear Richard, 

Thank you so much for your kind words. 
We’re thrilled to hear that Yolande and the service team were able to assist you and keep you informed throughout the process. 
We truly appreciate your patience and feedback, and we’re glad to have you as a satisfied customer. 
Thank you for choosing us. 

Kind Regards, 
Customer Service Team.