VV
Vanessa V
1 reviews | Active since Jun 2023
13 Jun 2023, 12:12
Purchase and delivery (and return) of x 4bar stools & dining table to Flat 902, Kent La Lucia
Excellent experience with Siphokazi Shumpa (customer care for online) on receiving bar stools which I did not believe were the right quality. She facilitated the return and delivery of replacement items, and kept me in comms throughout the whole process.
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Cielo's replyOfficial
13 Jun 2023, 13:22Dear Vanessa
Thank you for sharing your excellent experience with Siphokazi Shumpa from our customer care team. We are thrilled to hear that she provided you with exceptional service regarding the bar stools you received.
Thank you for sharing your excellent experience with Siphokazi Shumpa from our customer care team. We are thrilled to hear that she provided you with exceptional service regarding the bar stools you received.
We understand the importance of receiving products of the right quality, and we apologize for any inconvenience caused by the initial shipment. It is our goal to ensure your complete satisfaction with our products and services.
We will make sure to pass on your kind words to Siphokazi and recognize her outstanding performance. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out.
We will make sure to pass on your kind words to Siphokazi and recognize her outstanding performance. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out.
Thank you for choosing our company, and we look forward to serving you again in the future.
Kind Regards
Cielo Customer Care
Cielo Customer Care
Cielo's reply13 Jun 2023, 13:22
Official
Dear Vanessa
Thank you for sharing your excellent experience with Siphokazi Shumpa from our customer care team. We are thrilled to hear that she provided you with exceptional service regarding the bar stools you received.
Thank you for sharing your excellent experience with Siphokazi Shumpa from our customer care team. We are thrilled to hear that she provided you with exceptional service regarding the bar stools you received.
We understand the importance of receiving products of the right quality, and we apologize for any inconvenience caused by the initial shipment. It is our goal to ensure your complete satisfaction with our products and services.
We will make sure to pass on your kind words to Siphokazi and recognize her outstanding performance. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out.
We will make sure to pass on your kind words to Siphokazi and recognize her outstanding performance. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out.
Thank you for choosing our company, and we look forward to serving you again in the future.
Kind Regards
Cielo Customer Care
Cielo Customer Care