LS
Lisa S
1 reviews | Active since Feb 2024
13 Aug 2025, 08:29
Public Notice – Delivery Delays from Cielo Stoneridge (up to 5 months for a TV Stand)
I purchased a Cordoba TV Stand – Natural & Black – 2.4m from Cielo, Stoneridge on 2 May 2025.
At the time of purchase, I was informed the stand would arrive in early August. However, I was advised this morning that the ETA has now shifted to early September.
This means I will potentially be waiting nearly 5 months from the purchase date to receive the item.
I am sharing this information so that consumers and potential clients are aware that there may be significant delays when ordering, and to plan accordingly.
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Replies (1)0
Replies (1)Cielo's replyOfficial
13 Aug 2025, 09:35Dear Lisa,
I am sorry for calling you at an inconvenient time.
We’re sorry for the delay and understand how frustrating this must be.
I have linked your order, and you will be contacted soon to arrange for a suitable date and time to receive delivery.
Kind regards,
Customer Service Team
I am sorry for calling you at an inconvenient time.
We’re sorry for the delay and understand how frustrating this must be.
I have linked your order, and you will be contacted soon to arrange for a suitable date and time to receive delivery.
Kind regards,
Customer Service Team
Cielo's reply13 Aug 2025, 09:35
Official
Dear Lisa,
I am sorry for calling you at an inconvenient time.
We’re sorry for the delay and understand how frustrating this must be.
I have linked your order, and you will be contacted soon to arrange for a suitable date and time to receive delivery.
Kind regards,
Customer Service Team
I am sorry for calling you at an inconvenient time.
We’re sorry for the delay and understand how frustrating this must be.
I have linked your order, and you will be contacted soon to arrange for a suitable date and time to receive delivery.
Kind regards,
Customer Service Team
