LE
Linda E

1 reviews | Active since Sept 2020

18 Sept 2020, 06:55

Prompt Service

I bought furniture in February 2020 and had it delivered in Johannesburg. I live in Harare, Zimbabwe and could not collect the order until September 2020. I noticed that there was an omission on the quantities of items delivered. One of the agents in Customer service , Sune Nel was very prompt in tracing the initial order and confirmed that there had been an under delivery shown by the pickjng slip at the warehouse.

However, he/she managed to process for the remainder of the order and I now await delivery. I was grateful for the constant update on the matter. Thank you again.

0
Replies (1)
Cielo
Cielo's reply18 Sept 2020, 09:33
Official
Dear Linda

Thank you for your positive review.

We are very pleased that your experience with us was an extremely seamless one. 
 We do not only provide stylish and quality furniture, but strive to provide the service that matches it. 

Your commendation will be forwarded to Sune Nel.

 We hope to be of service to you again soon.
 
 As a valued customer, we would like to thank you for your business and support.

Warm Regards
Customer Care Department