RR
Rosina R
1 reviews | Active since Mar 2025
25 Mar 2025, 09:05
Products 5 stars but delivery 👎🏼
The items I bought are of great quality but I didn’t like the fact that the delivery officials didn’t unbox the products. How am I supposed to unbox such big boxes? Also the timeframe between the date I bought the items and the delivery date is unnecessarily long
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Cielo's replyOfficial
25 Mar 2025, 09:14Dear Rosina,
Thank you for your feedback.
We’re glad to hear you’re happy with the quality of the items.
We apologize for the inconvenience regarding the unboxing and delivery timeframe.
Your comments are valuable, and we’ll look into improving both aspects and share your feedback with the relevant department to provide a better experience in the future.
Kind Regards,
Customer Service Team.
Thank you for your feedback.
We’re glad to hear you’re happy with the quality of the items.
We apologize for the inconvenience regarding the unboxing and delivery timeframe.
Your comments are valuable, and we’ll look into improving both aspects and share your feedback with the relevant department to provide a better experience in the future.
Kind Regards,
Customer Service Team.
Cielo's reply25 Mar 2025, 09:14
Official
Dear Rosina,
Thank you for your feedback.
We’re glad to hear you’re happy with the quality of the items.
We apologize for the inconvenience regarding the unboxing and delivery timeframe.
Your comments are valuable, and we’ll look into improving both aspects and share your feedback with the relevant department to provide a better experience in the future.
Kind Regards,
Customer Service Team.
Thank you for your feedback.
We’re glad to hear you’re happy with the quality of the items.
We apologize for the inconvenience regarding the unboxing and delivery timeframe.
Your comments are valuable, and we’ll look into improving both aspects and share your feedback with the relevant department to provide a better experience in the future.
Kind Regards,
Customer Service Team.