VG
Victor G
1 reviews | Active since Jan 2016
27 Feb 2024, 21:21
Problems with delivery!
The only point I would like to mention is that we were not informed a day or two before the delivery was made as was told to us by the Cielo employee. Our delivery was also mixed up!
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Replies (1)
Cielo's replyOfficial
28 Feb 2024, 08:43Good day Victor,
Thank you for your 4-star review and apologize for the mix up of your delivery. We understand the importance of timely communication and accurate deliveries, and we regret any discrepancies in your experience.
We genuinely appreciate your business, and we are grateful for the trust you have placed in us.
Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention.
Regards
Customer Care Service
Thank you for your 4-star review and apologize for the mix up of your delivery. We understand the importance of timely communication and accurate deliveries, and we regret any discrepancies in your experience.
We genuinely appreciate your business, and we are grateful for the trust you have placed in us.
Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention.
Regards
Customer Care Service
Best regards,
Cielo's reply28 Feb 2024, 08:43
Official
Good day Victor,
Thank you for your 4-star review and apologize for the mix up of your delivery. We understand the importance of timely communication and accurate deliveries, and we regret any discrepancies in your experience.
We genuinely appreciate your business, and we are grateful for the trust you have placed in us.
Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention.
Regards
Customer Care Service
Thank you for your 4-star review and apologize for the mix up of your delivery. We understand the importance of timely communication and accurate deliveries, and we regret any discrepancies in your experience.
We genuinely appreciate your business, and we are grateful for the trust you have placed in us.
Once again, we apologize for any inconvenience caused, and we thank you for bringing this matter to our attention.
Regards
Customer Care Service
Best regards,