Price changed overnight
I’m quite shocked at the way Cielo specials are advertised.
I went online to make a few items in the evening, as I was about to checkout. The Cielo site requires me to register. I figured one day won’t **** me (took a screenshot of the items) and figured I will do it in the morning. To my surprise, the price of the items have drastically changed.
How is this possible?
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Replies (1)Cielo's replyOfficial
21 Aug 2019, 16:31Dear Mercia,
We regret to be informed of the disappointment experienced herein.
The price change could be due to the fact that we often run weekly specials as well as flash sales. Flash sales are unfortunately only available for a limited time period, i.e. a few hours.
We have forwarded your contact detail to our online sales team leader in order to discuss this matter further.
We apologise for the disappointment caused and hope that you would consider giving us another chance.
Sincerely,
The Customer Care Department
On behalf of the Management Team
We regret to be informed of the disappointment experienced herein.
The price change could be due to the fact that we often run weekly specials as well as flash sales. Flash sales are unfortunately only available for a limited time period, i.e. a few hours.
We have forwarded your contact detail to our online sales team leader in order to discuss this matter further.
We apologise for the disappointment caused and hope that you would consider giving us another chance.
Sincerely,
The Customer Care Department
On behalf of the Management Team
Cielo's reply21 Aug 2019, 16:31
Official
Dear Mercia,
We regret to be informed of the disappointment experienced herein.
The price change could be due to the fact that we often run weekly specials as well as flash sales. Flash sales are unfortunately only available for a limited time period, i.e. a few hours.
We have forwarded your contact detail to our online sales team leader in order to discuss this matter further.
We apologise for the disappointment caused and hope that you would consider giving us another chance.
Sincerely,
The Customer Care Department
On behalf of the Management Team
We regret to be informed of the disappointment experienced herein.
The price change could be due to the fact that we often run weekly specials as well as flash sales. Flash sales are unfortunately only available for a limited time period, i.e. a few hours.
We have forwarded your contact detail to our online sales team leader in order to discuss this matter further.
We apologise for the disappointment caused and hope that you would consider giving us another chance.
Sincerely,
The Customer Care Department
On behalf of the Management Team
