Previously Great Brand whose service has become terrible.

It's 17 days after a large order was placed, and nothing, no tracking number, no service. They do not respond to mails, and when phoning will promise to follow up and then just never do. Spent more than R140 000 in total with them, and makes NO DIFFERENCE, they don't value my business. This was my fourth order from Cielo, and their service has just gotten progressively worse each time. Very disappointed in a previously great brand.