Premium Prices But No Premium Service.

In 2024 a furniture retailer who sells premium service should have all the tools to allow tracking and updating of customers about deliveries. AT first I wanted to pick up my furniture myself. It was confimed as available in JHB Warehouse. As sson as I made the payment "Boom... sorry Sir it is no longer available in JHB" Now the next option is to have it couriered. IN SA today every company that ships will have order updates. Yet a premium furniture outlet goes on radio silence until you call them. And when you call them you get the most wishy washy response like... "our normal delivery is 7-14 days". But where is the item right now? Where is the tracking number? Even Takealot has this stuff. I would suggest firing all the useless people and get someone to implement a proper logistics system at this company. And please use reputable couriers with digital tracking and updates on deliveries .