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Dineo M

1 reviews | Active since Jun 2025

19 Jun 2025, 10:20

Poor service when it comes to delivery. Improve!

You guys need to improve when it comes to delivery of our furniture . I cannot purchase ottomans and a mere duvet inner and wait for almost a month. When you call in they tell you delivery takes time. This is not the first I made a purchase at Cielo and your service when it comes to delivery is poor. Please take people serious.

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Replies (1)
Cielo
Cielo's reply19 Jun 2025, 10:52
Official
Dear Dineo,

Thank you for your feedback. 
We apologise for the experience with the delivery of your recent order. 
Please expect a call from our Customer Service Team, who will provide you with an update on your delivery.

Kind regards, 
Customer Service Team