SB
Simone B

1 reviews | Active since Nov 2014

16 Mar 2016, 17:00

Poor service

I purchased a daybed from Cielo Lifestyle as Im expecting a visitor from out of town. I was promised early delivery, only to be called days later and told that the last bed which they have in stock has been damaged and they will not be receiving new stock until May. Solaris Furniture confirmed that they use the same supplier and that the supplier does indeed have stock but I would not receive the bed in time if I decide to purchase it from them. I am extremely disappointed because this has inconvenienced me. One expects to receive excellent service as a first time customer. Knowing the urgency, I would expect a supplier to go the extra mile in order to retain a client. I would not recommend this store to anyone.

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