KK
Keith K
1 reviews | Active since Mar 2023
13 Mar 2023, 14:25
Poor sales service
I'm specifically speaking about the Cielo furniture shop in George. The sales people sat socializing at the front desk no one approached me for more that n half hour . I called them in the store on my phone and asked if they would assist . They came on there time . Doesn't look like they enjoy there work at all . Second time I went to the store , exactly the same . Very very poor service . Although I ended up spending 30k there . Will not happen again unfortunately
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Cielo's replyOfficial
13 Mar 2023, 15:57Dear Keith
Thank you for your review.
We are truly sorry for your customer service experience.
We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted. We will do due diligence to ascertain the root cause of your recurring issue. This will be given our utmost attention.
As a valued customer. We would like to thank you for your business and support. We would once again like to apologize for the service experienced and inconvenience incurred.
Kind Regards
Customer Care
Cielo's reply13 Mar 2023, 15:57
Official
Dear Keith
Thank you for your review.
We are truly sorry for your customer service experience.
We therefore would like to apologize for not meeting your expectations in this regard. Your feedback is well received and concerns are noted. We will do due diligence to ascertain the root cause of your recurring issue. This will be given our utmost attention.
As a valued customer. We would like to thank you for your business and support. We would once again like to apologize for the service experienced and inconvenience incurred.
Kind Regards
Customer Care