BP
Babalwa P
1 reviews | Active since Jul 2017
17 Sept 2023, 12:52
Poor quallity furniture of CIELO
I bought Warldorf headboard 2022 November , and today I am regrettimg buying that , It was just a waste of my money , the quality of the product is very poor , the wood is not as string as the price , I am really dissapointed by this as you would not expect to have a bed only lastumg you not even a year , the quality of your guys furniture is very very poor , I can never recommend you to anyone .BAD BAD BAD
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Replies (3)0
Replies (3)
Cielo's replyOfficial
18 Sept 2023, 09:46Good day Babalwa
Thank you for taking the call.
An Aftersales inquiry has been logged for you so we can have the Headboard reviewed. The Customer Service Agent will be in contact with you soon.
Kind Regards
Customer Service Team
Thank you for taking the call.
An Aftersales inquiry has been logged for you so we can have the Headboard reviewed. The Customer Service Agent will be in contact with you soon.
Kind Regards
Customer Service Team
Cielo's reply18 Sept 2023, 09:46
Official
Good day Babalwa
Thank you for taking the call.
An Aftersales inquiry has been logged for you so we can have the Headboard reviewed. The Customer Service Agent will be in contact with you soon.
Kind Regards
Customer Service Team
Thank you for taking the call.
An Aftersales inquiry has been logged for you so we can have the Headboard reviewed. The Customer Service Agent will be in contact with you soon.
Kind Regards
Customer Service Team
BP
Babalwa P's updateReviewer Update
25 Sept 2023, 00:49Please push this query I still have not been attended to in terms of what iss going to be the way forward , I just forwarded pictures and videos to your agent , the situation of this bed is become worse everyday , please assist urgently , I am even scared to sleep on this bed anymore.
BP
Babalwa P's update25 Sept 2023, 00:49
Reviewer Update
Please push this query I still have not been attended to in terms of what iss going to be the way forward , I just forwarded pictures and videos to your agent , the situation of this bed is become worse everyday , please assist urgently , I am even scared to sleep on this bed anymore.
Cielo's replyOfficial
27 Sept 2023, 06:25Dear Babalwa
Thank you for your follow-up email.
We would like to apologize for any delay in this matter.
Please know the customer care agent is dealing with your escalation. All correspondence will be exercised through our Customer Care platform.
Please be on the lookout for communication from our customer care agent.
Once again, thank you for your patience in this regard.
Kind regards
Customer Care Dept.
Thank you for your follow-up email.
We would like to apologize for any delay in this matter.
Please know the customer care agent is dealing with your escalation. All correspondence will be exercised through our Customer Care platform.
Please be on the lookout for communication from our customer care agent.
Once again, thank you for your patience in this regard.
Kind regards
Customer Care Dept.
Cielo's reply27 Sept 2023, 06:25
Official
Dear Babalwa
Thank you for your follow-up email.
We would like to apologize for any delay in this matter.
Please know the customer care agent is dealing with your escalation. All correspondence will be exercised through our Customer Care platform.
Please be on the lookout for communication from our customer care agent.
Once again, thank you for your patience in this regard.
Kind regards
Customer Care Dept.
Thank you for your follow-up email.
We would like to apologize for any delay in this matter.
Please know the customer care agent is dealing with your escalation. All correspondence will be exercised through our Customer Care platform.
Please be on the lookout for communication from our customer care agent.
Once again, thank you for your patience in this regard.
Kind regards
Customer Care Dept.