POOR QUALITY GOODS AND SHOCKING CUSTOMER SERVICE

My wife and I bought a Reece Leather Lounge Suite at Cielo Baywest in Port Elizabeth and paid over 30k for it. Cielo claimed that this lounge suite is genuine leather. However, the lounge suite have already been replaced twice with exactly the same problem, being the so-called genuine leather peeling off within weeks after receipt thereof. The 3rd set also peeled off. However, no Cielo is simply ignoring my e-mails. I will never buy anything from CIELO again and I am about to commence legal action against them.