TE
Tonya E
1 reviews | Active since Oct 2009
11 May 2019, 09:56
Poor quality goods
Poor quality goods. Purchased brand new bar stools from Cielo. Gas was out within a few months, chairs were hardly ever used. Told that the chairs had a 6 month warranty, so it’s not their problem.
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Cielo's replyOfficial
19 May 2019, 18:05Hi Tonya,
Thank you for your review. At Cielo we are committed to selling only high-quality products. Any product found to be defective will therefore be sorted out in terms of the warranties covering these products.
I have investigated this matter and note that the purchase was made August 2018 and the complaint logged April 2019. Kindly note that certain items, such as bar chairs, are covered by a six month warranty period. It is therefore due to this reason that we were unfortunately not able to assist herein.
Kind regards,
CIELO On behalf of the Cielo management team
Thank you for your review. At Cielo we are committed to selling only high-quality products. Any product found to be defective will therefore be sorted out in terms of the warranties covering these products.
I have investigated this matter and note that the purchase was made August 2018 and the complaint logged April 2019. Kindly note that certain items, such as bar chairs, are covered by a six month warranty period. It is therefore due to this reason that we were unfortunately not able to assist herein.
Kind regards,
CIELO On behalf of the Cielo management team
Cielo's reply19 May 2019, 18:05
Official
Hi Tonya,
Thank you for your review. At Cielo we are committed to selling only high-quality products. Any product found to be defective will therefore be sorted out in terms of the warranties covering these products.
I have investigated this matter and note that the purchase was made August 2018 and the complaint logged April 2019. Kindly note that certain items, such as bar chairs, are covered by a six month warranty period. It is therefore due to this reason that we were unfortunately not able to assist herein.
Kind regards,
CIELO On behalf of the Cielo management team
Thank you for your review. At Cielo we are committed to selling only high-quality products. Any product found to be defective will therefore be sorted out in terms of the warranties covering these products.
I have investigated this matter and note that the purchase was made August 2018 and the complaint logged April 2019. Kindly note that certain items, such as bar chairs, are covered by a six month warranty period. It is therefore due to this reason that we were unfortunately not able to assist herein.
Kind regards,
CIELO On behalf of the Cielo management team