TC
Tammy C
1 reviews | Active since May 2021
22 May 2024, 14:12
Poor quality day bed
A very expensive piece of furniture that is very poorly manufactured, flimsy, and not functional as a day bed. The half moon in the front is on a simple pin in a hole with no fastening that is constantly moving and the cushion for this half moon also has no fastening and constantly slips off. Best use is a cheap outdoor couch!
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Cielo's replyOfficial
22 May 2024, 14:45Dear Tammy
Thank you for bringing this to our attention.
We're deeply sorry to hear about your disappointment with the functionality and quality of our furniture.
Your feedback is invaluable to us as we continuously strive to improve our products and customer experience.
We apologize for the inconvenience caused by the issues you've encountered with the day bed, particularly the instability of the half moon feature and the slipping cushion. This certainly does not
meet the standards we hold for our products.
Rest assured, we take your concerns seriously , a customer service senior will be in contact with you shortly.
Kind Regards
Customer Service Team.
Thank you for bringing this to our attention.
We're deeply sorry to hear about your disappointment with the functionality and quality of our furniture.
Your feedback is invaluable to us as we continuously strive to improve our products and customer experience.
We apologize for the inconvenience caused by the issues you've encountered with the day bed, particularly the instability of the half moon feature and the slipping cushion. This certainly does not
meet the standards we hold for our products.
Rest assured, we take your concerns seriously , a customer service senior will be in contact with you shortly.
Kind Regards
Customer Service Team.
Cielo's reply22 May 2024, 14:45
Official
Dear Tammy
Thank you for bringing this to our attention.
We're deeply sorry to hear about your disappointment with the functionality and quality of our furniture.
Your feedback is invaluable to us as we continuously strive to improve our products and customer experience.
We apologize for the inconvenience caused by the issues you've encountered with the day bed, particularly the instability of the half moon feature and the slipping cushion. This certainly does not
meet the standards we hold for our products.
Rest assured, we take your concerns seriously , a customer service senior will be in contact with you shortly.
Kind Regards
Customer Service Team.
Thank you for bringing this to our attention.
We're deeply sorry to hear about your disappointment with the functionality and quality of our furniture.
Your feedback is invaluable to us as we continuously strive to improve our products and customer experience.
We apologize for the inconvenience caused by the issues you've encountered with the day bed, particularly the instability of the half moon feature and the slipping cushion. This certainly does not
meet the standards we hold for our products.
Rest assured, we take your concerns seriously , a customer service senior will be in contact with you shortly.
Kind Regards
Customer Service Team.