Poor quality. Damaged goods delivered.

I bought 2 chairs from Cielo. Not only do I get a damaged chair but the chair is missing *****s! I use the chat function on their website. They advise me that they will get back to me within 24 hours. The chat function is useless because the agent said she can't help me.

I bought a table from them it is also falling apart it started falling apart a month after purchase. I thought to myself I can fix this no issue. I was questioning their quality. Now what happened today was full proof that their products are poor standard. That table was expensive compared to similar products in the market. I paid because the only reason it is costly it is because it is quality. How does a damaged chair leave a factory on top of it no *****s? Isn't there inspections on this??

I'm extremely dissatisfied with Cielo. They do not provide value for money. The present themselves as a quality store with so their high prices are justified. They are not about quality. I don't know how does one sell expensive and supply poor quality.

I'm done with Cielo. Rather go for their cheaper competitors where their price is truly justified.