LB
Lindiwe B
1 reviews | Active since Jul 2019
12 Apr 2024, 16:08
Poor quality
Quality products delivered are bad had to return a coffee table 3 times still the one i have was so bad i was so tired to even return it. Decor ordered in Oct 2023 was delivered in March 2024
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Cielo's replyOfficial
12 Apr 2024, 16:24Dear Lindiwe,
We apologize for the inconvenience and frustration you've experienced with our products and services. Your feedback is invaluable to us, and we're committed to resolving these issues promptly.
Regarding the coffee table, we're deeply sorry that you had to endure multiple returns and still received a subpar product. This is not the standard of quality we aim to deliver, and we understand the frustration it has caused. We're actively investigating the root cause of these quality issues to prevent similar incidents in the future.
Kind Regards
Customer Care Services
Cielo's reply12 Apr 2024, 16:24
Official
Dear Lindiwe,
We apologize for the inconvenience and frustration you've experienced with our products and services. Your feedback is invaluable to us, and we're committed to resolving these issues promptly.
Regarding the coffee table, we're deeply sorry that you had to endure multiple returns and still received a subpar product. This is not the standard of quality we aim to deliver, and we understand the frustration it has caused. We're actively investigating the root cause of these quality issues to prevent similar incidents in the future.
Kind Regards
Customer Care Services