Poor quality coach and poor service

Item: Cielo
Rating: 1
Author: Keitumetse T

Bought their leather modular coach and barely a year of occasionally using the coach , it is is already capsizing. Emailed wanting to claim on warranty and a whole year later still no response. Horrible quality for their highly priced furniture . Disappointing quality and service

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Replies (1)

Cielo's replyOfficial

08 Feb 2024, 09:02

Good Keitumetse,

We apologize for the inconvenience you've experienced with purchased item and appreciate your feedback.

Regarding your warranty claim, this does not meet our standard of service & we are expediting your complaint, and our customer service team will reach out to you shortly.

Thank you for bringing this to our attention, and we appreciate your continued patience.

Regards
Customer Care Services

Cielo's reply08 Feb 2024, 09:02

Official