Poor quality and service

Received a reject couch all 6 pieces had damage, scratches and where there were scratches looks like they tried to hide the scratches. My coffee table also came scratched. They take forever to collect the furniture so it’s almost a month and still waiting for my refund. No one comes back to me they say they will and no one does they actually just do not care no after sales service whatsoever very disappointed. I have supported them for the last 5 years the quality and service is now non existent and do not recommend them.